Cancún Mexico

Ready to dive into your next getaway? Club Med Cancun strikes that perfect balance of genuine service, authentic local adventures, and laid-back beach vibes—without ever feeling overhyped.
Reception & Check-In
Chris at the Agua Marina reception welcomed us with a warm smile and handled our check-in efficiently. Her friendly professionalism set the tone—helpful without fuss—so we felt relaxed and ready to start our vacation.
Excursions
Ek Balam
Monica in the excursions office suggested Ek Balam, which quickly became a highlight of our trip. Guido and Roger, our guides, led us through the ancient ruins with engaging stories and local insights, effortlessly bringing the site to life.
Cenotes Scuba Diving Trip
I also went on a separate scuba diving trip to the Cenotes Dos Ojos. Chun, our driver, got me there safely—and even lent a hand with my scuba gear. Below the surface, Paco guided me through those unique underwater caverns on a once-in-a-lifetime dive. With a maximum depth of around 9 meters, it felt calm and serene as I navigated past stalactites and wide chambers—an unforgettable blend of wonder and relaxation.
Water Sports
If you love being on the water, Club Med Cancun delivers. Kayaking and stand-up paddleboarding were a joy on flat, glassy waters with a gentle sea breeze and stunning coastal views.
Snorkeling couldn’t be easier: simply grab your gear from the hut and walk into the water. We saw healthy coral formations and colorful tropical fish, and some lucky guests even caught glimpses of sea turtles.
Sailing on the resort’s catamarans was another standout. Obed, our instructor, patiently taught us the ropes, taking us from total novices to confident sailors. Calm waters made practicing tacking a breeze, and Obed’s guidance turned each lesson into a fun challenge.
Kids Activities
Our kids had endless entertainment. Thais at the Teens Club organized creative games and activities that kept them engaged and making friends. Meanwhile, the water park—with its impressively steep slides—provided hours of non-stop excitement every day.
Other Sports
There are plenty of options beyond the water—tennis, beach volleyball, archery, and more. We particularly enjoyed the pickleball courts: dozens are available, and daily tournaments mean you can jump in at any skill level.
Fitness
For fitness enthusiasts, the resort’s massive gym is stocked with modern machines. Daily classes—from yoga to high-intensity circuits—are available to help you stay on track or try something new.
Food & Dining
Three onsite restaurants offer diverse culinary experiences. Taco Arte was our favorite, dishing up fresh, flavorful local specialties. Hacienda, the main buffet, offered a broad array of choices, though we found the quality and variety slightly less impressive than other Club Meds
Entertainment
Nightly performances at the amphitheater were a highlight. The Michael Jackson tribute was particularly memorable—professionally choreographed with outstanding performers who had the entire audience dancing.
Club Med Cancun delivers warm service, authentic adventures, and a relaxed beach vibe that leaves you sun-kissed and smiling. We left with new skills, great memories, and an eagerness to return.

Incredible five star resort. Nonstop, activities, kind staff, beautiful views, and excellent food a huge shout out to the bar staff, especially, Jose, Tomás, and Alonso. These three guys made the trip even more special. Amazing drinks and service.

The staff is friendly and helpful and the beach is beautiful. We went for a day pass and it was a very impressive resort. Recommend!

The welcome to the hotel was amazing. Claudia provided us amazing service. The hotel and the installations are great! The beach was clean and has no sargasso.

As first experience at Club Med, it was great. The G.O team was a plus compared to other resorts. Great excursions. The staff was very friendly and very service oriented at all times. Rooms were clean and spacious (although a bit old). Thanks to Claudia, for her beautiful smile and cheerful personality, she gave us a lot of good tips. Thanks also Chriss and Andrea for their warm company.
Thank you all and all the best!