1. Can I book Petit Club only on the days that I require (and not for the whole duration of my stay)?
Yes, you can sign up your child for Petit Club only on the days that you would like. However, this can only be done in the resort and is subjected to availability. We highly recommend pre-booking online for the whole duration of your stay to secure a slot.

2. Can Club Med put my reservations on hold while I try to arrange for transport (flight/ferry)?
Yes, you may choose to hold a booking first while you confirm your transport arrangements. This booking can be held for 24-48 hours depending on how far in advance the travel dates are. Kindly contact our travel advisors if you would like for this arrangement.

3. Your website can only accept up to 6 persons. How can I make reservations for more than 6?
For reservations of more than 6, kindly contact our travel advisors or drop us an email at askme.my@clubmedcustomerservice.com.

4. I have multiple families travelling together, can we enjoy group rates?
For families with 20 or more guests above the age of 4, you can enjoy our group benefits if you travel together. Kindly email us at mice.kualalumpur@clubmed.com and our Travel Advisors will be in touch with you.

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