Contact Us

Need some information or advice?

At Club Med, we welcome your questions and feedback!

BOOKINGS

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BOOK ONLINE
Booking online is easy and quick on our website. Available 24 hours a day, 7 days a week. Our booking engine helps you find the best available offer. Please note that price quotes shown on the website are valid for instant purchase only. All prices can be withdrawn or varied without notice.

Enquiries on existing Online bookings can be made by contacting our Travel Consultants at +603-2053 1888. Please provide your Booking and Membership numbers, Departure date and Destination Village to facilitate enquiry.

BOOK BY PHONE ON +603 2053 1888
Option 1 - For booking and resort enquiry
Option 2 - If you are a Existing GM
Option 3 - If you are a Travel Agent
Option 4 - For Groups (Corporate) and Incentive Trips enquiries (Meetings & Events) (20 or more adults), please call +603-22725678.

Customer Service Hotline: +603-2053 1888
Our hotline operating hours:
Monday-Saturday (9am - 8pm, including public holidays)
Closed on Sunday.

CUSTOMER RELATIONS

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ENQUIRY
For any booking enquiries or to find more about Club Med Holidays kindly email: askme.my@clubmedcustomerservice.com

FEEDBACK
We value your feedback as to how we can improve your experience of Club Med. Please email us your comments at customercare.my@clubmedcustomerservice.com, stating your name, membership number (if applicable), booking file number (if applicable), departure date, resort name, and who you booked your Club Med holiday with.

We will process your query as soon as possible, please note that no enquiries about availabilities or existing bookings will be processed using this email contact. These enquiries should only be made by contacting our call centre on +603-2053 1888.

Customer service email: customercare.my@clubmedcustomerservice.com

BECOME A G.O IN A CLUB MED RESORT
Join our G.O & G.E teams in our resorts and experience the happiness of finding self-revelation through a unique professional and personal experience!

VISIT OUR RECRUITMENT WEBSITE

FINANCIAL INFORMATION ABOUT CLUB MED

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You may request our annual report by writing to:
Direction of Communications
Club Med - 11 rue de Cambrai
75957 Paris Cedex 19 FRANCE